Charity Shop Assistant

Our Retail branch of the Charity provides funding for over 50% of the costs we incur and we couldn’t do what we do, without the help of our incredible volunteers. Whether it’s providing excellent customer service or sorting donations, all the time our volunteers give supports the care we offer to all our animals.


Our volunteers are from all ages and backgrounds, and they all make a worthwhile and positive contribution to the Shelter. We have a variety of roles in Retail, something to suit everyone and full training is provided…… and tea or coffee.


By matching your skills, interests and passions and your personality, we will have an opportunity for you to make new friends, learn a new skill and help the animals in our care.


Volunteers FAQs


1. Why do people volunteer?

A There are many reasons why people get involved, here are a few:

-to give something back to the community

-to support our animals

-they have links to our charity i.e. adopted or fostered from us

-meet people and make friends

-learn new skills and gain experience for CV

-great for mental and physical health- its cheaper than the gym.

Most people find the experience both enjoyable and rewarding, its great to make a difference.


2. Where can I find a vacancy in Retail?

We have 6 shops in towns in Essex and Suffolk, please contact the manager in the shop closest to you.


Braintree : 01376 553574

Chelmsford : 01245 263293

Great Dunmow : 01371 878281

Haverhill : 01440 709222

Sudbury : 01787 883020

Witham : 01376 502221


3. How many hours do I need to commit?

Our shifts are usually 3.5 hours either in the morning or afternoon, but if its less we can accommodate whatever you can offer, we are truly grateful.


4. Is there an age restriction?

In our retail teams we accept applications from anyone aged over 16, but there is no upper age limit.


5. What checks do I need to go through?

We ask you to complete an application providing us with 2 referees, someone not related to you who has known you for more than 2 years, a neighbour, friend, teacher etc.


6. My organisation would like to offer a day of volunteering, is this possible?

Please email the Shelter to discuss any group or individual placements for Corporate volunteering.


We look forward to hearing from you!


Interested in helping with this role? Fill out an Application Form today!